Elm Manor Nursing and Rehabilitation | Canadaigua, NY

 
 
 
  
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 JT Senegal 
 
56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
This is a very good facility!  They are making fantastic and positive changes.  Some of the reviews on here are NOT true.  This facility  deserves better credit than what it currently receives.  They are the best in the Canandaigua region, no question about it.
  
 
 
 
 
 
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 Josh A 
 
118 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I've had a very positive experience with Elm Manor. The staff are caring, friendly, and genuinely seem to want the best for the residents. Anytime I've had a question or concern, someone has taken the time to listen and help.

The therapy department does a great job working with residents and helping them regain strength and independence. The nursing staff and aides work hard every day, and it's clear they care about the people they serve.

One thing I've noticed is that the facility has been making a lot of improvements. There have been many updates throughout the building, including new flooring, fresh paint, updated lighting, and other renovations that have made the environment brighter and more welcoming.

After reading some of the reviews online, I think it's important to remember that people are often much quicker to post complaints than they are to share positive experiences, and some criticism doesn't always tell the full story.

No facility is perfect, but it's obvious that the team at Elm Manor is working hard to provide good care and continuously improve. I would feel comfortable recommending Elm Manor to anyone looking for rehabilitation or long-term care for a loved one. Thank you to the staff for everything you do.
  
 
 
 
 
 
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 Shmelka A 
 
121 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Compassionate staff and clean facility. Elm Manor took excellent care of my family member. They were respectful, responsive, and kept us informed every step of the way. Would recommend to other families.
  
 
 
 
 
 
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 Jake Robbins 
 
213 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I don’t write reviews often so when I do it is with great distaste or I am extremely pleased. In the case of this nursing home I have nothing but good to say. My family member came from another nursing home, horrible care, disrespectful staff, unfit care of my family member. I switched to Elm manor hoping for better care, I was hesitant due to what I heard about it but assumed it would be better than where I was. I was blown away immediately my loved one received exceptional care, the staff answered my questions, my concerns. My family member for the first time actually told me that they liked the home, they liked the staff, and they even like the food. I am extremely pleased and would personally recommend it to anyone who needs a nursing home.
  
 
 
 
 
 
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 Laurie Chambers 
 
288 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I want to share a positive experience with this facility, especially in light of some of the changes that have taken place. It’s clear that leadership has been actively working to improve both the environment and communication. The resident floors have been fully upgraded, including new beds, furniture, and window treatments, which makes the building feel brighter, cleaner, and much more comfortable.

The therapy team is dedicated and focused on helping residents regain strength and independence, and the nursing leadership has been responsive when concerns are brought forward. Staff genuinely care about resident safety and well-being and take feedback seriously.

What stood out most is the facility’s willingness to listen and make improvements. Families are encouraged to communicate directly with administration, and issues are addressed rather than ignored. Overall, this is a facility that is investing in its residents, its staff, and the quality of care it provides.

I would feel comfortable recommending this facility to families looking for rehabilitation and long-term care in a setting that is actively improving and committed to doing better every day
  
 
 
 
 
 
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 Herminia Rosa 
 
358 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing facilitykeep up the good work!
  
 
 
 
 
 
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 Jordan Leonard 
 
358 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I have had nothing but good times here the staff is so caring and amazing here the facility is just a nice place to be at I really enjoy my time here
  
 
 
 
 
 
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 Arsirina 
 
358 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
Love the facility and how our Elders get cared for.  Staff Are far beyond polite and make it a very safe and clean environment thank you to all manner for always making sure that our people are safe and cared for properly 🫶🏻
  
 
 
 
 
 
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 Debbie Driscoll 
 
1948 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
The facility is clean and comfortable.  Staff are dedicated, compassionate and focused.  Never have i received such respect or felt so valued.  Each member of the staff works diligently, and with kindness until they're satisfied that all is well.  Here you will find Professionals...the unsung heroes of our community...friends.

I can not say enough to express my gratitude and heartfelt appreciation to this absolutely marvelous group of people.

If you want attentive care...if you want the confidence of knowing that your loved one is going to be treated with kindness and dignity...

Than look no further than Elm Manor Nursing and Rehab.  You won't be sorry.

If

If you want
  
 
 
 
 
 
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 Butch Van Epps 
 
2775 days ago
 
 
 Trustindex verifies that the original source of the review is Google. 
I was there for in-patient rehab after BKA. The PT/OT therapists were incredible! Very professional and knowledgeable. I was very pleased with the professional nursing staff and aides. I have no complaints on the food as well. Would recommend this place to anyone looking for rehab.