For referral and admission information or schedule a personal tour, please reach out to the Admissions office using the form below or by calling (585) 342-5540.
When faced with the decision of selecting a nursing home in Rochester, NY, it can feel overwhelming. At The Brook at High Falls Nursing Home, we understand this and have developed a user-friendly admissions process that includes an on-site Social Worker and simplified forms. Rest assured, we accept Medicaid, Medicare, long-term care insurance, and private insurance.
Admission steps to complete are different for those entering The Brook from home or the hospital. Coming from home, the process may take up to a week. The completed documents needed include:
- Patient Review Instrument (PRI) (completed by a certified professional)
- Screen (completed by a certified professional)
- Admissions Application
If your loved one is currently hospitalized, kindly inform your social worker about your interest in our independently operated nursing home. Request a referral to be sent to The Brook, and rest assured that the necessary information will be handled by the social worker.
The Director of Social Work/Admissions Coordinator at The Brook will carefully review the provided information alongside the Director of Nursing and Administrator. A decision will be reached within 24-48 hours. Once the paperwork is submitted, we highly encourage family members and friends to schedule a tour of The Brook, allowing them to experience firsthand the warm and caring environment we offer.
Upon admission, new residents at The Brook at High Falls Nursing Home are given the option to choose between a spacious private room or having a companion roommate.